Get in Touch With Our Team

Our cable prices are updated on the first working day of each calendar month and remain fixed throughout that month.

Prices are calculated using two objective market indicators:

• The average LME copper price for the previous calendar month; and
• The average USD/PLN exchange rate for the previous calendar month.

This transparent pricing methodology ensures fair and predictable pricing while eliminating subjective pricing factors.

Standard stock orders are delivered within 3–5 working days from the date of order confirmation.

Products available from our Polish warehouse are dispatched from our manufacturing facility in Ełk, Poland. Products available in Ukraine are dispatched from the warehouse of EŁKTRIM Ukraine.

We deliver throughout Poland, Ukraine and other European countries.

Delivery conditions:

• Orders within Poland are dispatched directly from our factory in Ełk using our Polish logistics partner GLS - General Logistics System Poland Sp. z o.o.
• Orders within Ukraine are dispatched from the warehouse of EŁKTRIM Ukraine using Nova Poshta.
• Free delivery within Poland is available for orders above 5,000 PLN.
• International delivery terms are agreed individually depending on destination, order value and shipment requirements.

Yes.

Additional discounts may be available for larger volume purchases.

Please contact our sales team before placing your order to discuss available commercial terms by filling Contact Us form or calling us at: +48 669 055 666

Yes.

Our technical specialists provide professional support across all cable product categories.

To receive assistance, please complete the Contact Us form or contact one of our specialists directly. Please include your application requirements, operating conditions and technical specifications wherever possible.

We aim to respond within one working day with suitable recommendations.

A custom order is any cable manufactured with specifications different from our standard stock products.

Examples include:

• non-standard conductor cross-section;
• conductor type (solid or flexible);
• cable construction;
• insulation type;
• colours;
• lengths other than our standard 100 metre packaging;
• other customer-specific technical requirements.

Typical production time for custom cable orders is up to 3 weeks, depending on product complexity and production schedule.

Minimum order quantities are agreed individually.

Bulk and custom orders can be placed directly through our sales department.

Contact:

Paulina Frąckiewicz
Email: paulina.frackiewicz@elktrim.com
Phone: +48 669 055 666
Working hours: 08:00–15:00 (CET)
Languages: Polish

or

Marta Pryshliak
Email: marta.pryshliak@elktrim.com
Phone: +48 607 496 325
Working hours: 08:00–15:00 (CET)
Languages: Polish, Ukrainian

For bulk or custom orders, cables can be supplied in continuous lengths to meet your requirements, rather than being divided into standard 100 m coils. Packaging and delivery arrangements are agreed individually before production begins.

Yes.

The choice of cable directly affects the carbon footprint associated with its production.

EŁKTRIM offers products manufactured with a reduced carbon footprint, allowing customers to lower their environmental impact without any additional cost.

By choosing EŁKTRIM products, you contribute to reducing environmental impact at no extra cost to yourself.

No.

We are not aware of any substantiated complaints regarding the quality of our products or the fulfilment and delivery of customer orders.

Should any issue arise, our team is committed to responding immediately and resolving the matter promptly and professionally.